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Chatbot Research and Design (eBook)

4th International Workshop, CONVERSATIONS 2020, Virtual Event, November 23-24, 2020, Revised Selected Papers
Artikelnummer: 978-3-030-68288-0
Einband: PDF
Verfügbarkeit: Download, sofort verfügbar (Link per E-Mail)
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This book constitutes the proceedings of the 4th International Workshop on Chatbot Research and Design, CONVERSATIONS 2020, which was held during November 23-24, 2020, hosted by the University of Amsterdam. The conference was planned to take place in Amsterdam, The Netherlands, but changed to an online format due to the COVID-19 pandemic.

The 14 papers included in this volume were carefully reviewed and selected from a total of 36 submissions. The papers in the proceedings are structured in four topical groups: Chatbot UX and user perceptions, social and relational chatbots, chatbot applications, and chatbots for customer service. The papers provide new knowledge through empirical, theoretical, or design contributions.

This book constitutes the proceedings of the 4th International Workshop on Chatbot Research and Design, CONVERSATIONS 2020, which was held during November 23-24, 2020, hosted by the University of Amsterdam. The conference was planned to take place in Amsterdam, The Netherlands, but changed to an online format due to the COVID-19 pandemic.

The 14 papers included in this volume were carefully reviewed and selected from a total of 36 submissions. The papers in the proceedings are structured in four topical groups: Chatbot UX and user perceptions, social and relational chatbots, chatbot applications, and chatbots for customer service. The papers provide new knowledge through empirical, theoretical, or design contributions.

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VerlagSpringer International Publishing
EinbandPDF
Erscheinungsjahr2021
Seitenangabe219 S.
AusgabekennzeichenEnglisch
AbbildungenXII, 219 p. 34 illus., 18 illus. in color.
Masse11'238 KB
PlattformPDF
ReiheLecture Notes in Computer Science; Information Systems and Applications, incl. Internet/Web, and HCI; Computer Science; Computer Science ; Springer Nature Proceedings Computer Science
AutorFølstad, Asbjørn (Hrsg.) / Araujo, Theo (Hrsg.) / Papadopoulos, Symeon (Hrsg.) / Law, Effie L. -C. (Hrsg.) / Luger, Ewa (Hrsg.) / Goodwin, Morten (Hrsg.) / Brandtzaeg, Petter Bae (Hrsg.)

Alle Bände der Reihe "Lecture Notes in Computer Science; Information Systems and Applications, incl. Internet/Web, and HCI; Computer Science; Computer Science (R0); Springer Nature Proceedings Computer Science"

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