Business Intelligence and Analytics for Law Firms (eBook)

Chapter 1: Learning from clients to improve decision-making in the legal industry By Gill Eapen, founder and CEO of Decision Options, and Aileen Leventon, Esq., principal at Edge International Chapter 2: Achieving client-centricity through data and technology By Jennifer Roberts, data scientist at Intapp Chapter 3: Your law firm through the financial lens By Ariela Tannenbaum, CEO of Advanced Financial Analytics and principal at Edge International Chapter 4: Emotional data in the practice of law By Ronda Muir, Esq., principal and founder of Law People Management LLC Chapter 5: Lessons learned in data analytics... By Melaina Fireman, senior manager of business intelligence and database services at Goodwin Procter LLP Chapter 6: Four ways to use data and analytics for business development By Michelle Murray, chief marketing officer at Cahill Gordon & Reindel LLP Chapter 7: A legal data analytics journey By Kesney Fontes, data analytics manager at WilmerHale Chapter 8: Mind and heart - how to promote the necessity of business analytics in a resistant culture By Paige Keith, chief financial officer at Hawkins Parnell Thackston & Young LLP