A Critical Incident Approach / 25 Critical Incidents mit Erläuterungen
Cultural and diversity differences are often the biggest challenge to successful interactions for health care professionals and patients. A lack of understanding of these factors causes conflicts, creates distrust, results in inaccurate treatment and leads to poor health outcomes. Therefore, bridging cultural and diversity differences is crucial.
The 25 critical incidents help build intercultural competence for health care professionals. They provide a wide range of topics and professional contexts.
Noch nicht erschienen, März 2020